Account Manager – Elstree, Hertfordshire – £25k to £35k plus comms
We believe in offering exceptional products and services for businesses of all sizes, providing mobile and hosted communications, and connectivity services.
We have happy customers who love us for our honest and straightforward approach, our in-depth technical know-how and our customer-first service.
We are now looking to employ an energetic Customer Account Manager. If you have experience in communications focused B2B sales to SMB/SME and have a passion to deliver results both for our customers and the business, then we are ready to talk to you.
You will grow a pool of SMB/SME customers, working hard to understand their needs and maximise their opportunity with us, as well as helping us to seek out new business opportunities. Commercially driven, your days will involve talking to customers and prospects to identify new and existing challenges where our solutions can be beneficial for them and their business.
Every day will be busy and challenging but always varied, fun and rewarding.
Every day you will need to:
• Deepen customer relationships via phone, video, and email
• Maximise the profitability of every customer through retention, cross-sell, and up-sell
• Diversify your customers from a single product into multi-product services
• Create new demand in customers and prospects for our solutions
• Manage your pipeline of opportunities and drive hard to close deals
• Always be learning more about our products, services, and industry to be the expert in what we do
To be brilliant you will need:
• Experience in sales for a B2B communications company – bonus points if you have sold mobile and / or Unified Comms and connectivity
• A passion for service
• Great active listening and communication skills
• Experience in selling to the SMB/SME market
• Ability to drive deals from demand creation through to close
• Commercial awareness around pricing deals
• Comfortable delivering under pressure and working at pace
• A team player to the end
So, if you are an ambitious sales professional, who is also a good relationship builder we would love to hear from you.